eTail East 2014 (past event)
August 11 - 15, 2014
Contact Us: 1.888.482.6012
Catherine Iger
Sr. Director of Product Management
Autotrader.com
Check out the incredible speaker line-up to see who will be joining Catherine.
Download The Latest AgendaMain Conference Day 1
Monday, December 8th, 2014
16:55 Reinventing Consumer Experiences: How Autotrader.Com Is Transforming A ~$1 Billion Automotive Shopping Brand
AutoTrader.com, the preeminent online automotive marketplace, is undergoing a radical transformation of its shopping experience. 2014 marks the culmination of years of market research, competitive analysis, consumer testing, and development that are bringing this new cross-channel experience to life. The session will share insight on how to encourage organizational change, reconcile multiple stakeholder needs, and execute a comprehensive consumer experience transformation with a goal of driving measurable results. In this case study, eTailers will learn real, practical techniques to driving experience and business changes, including:
•Using market research and data to make informed strategic decisions about the most important consumer problems to solve
•Formulating and executing a vision across multiple channels
•Aligning the needs of consumers and advertisers to drive value for both
•Measuring and optimizing an experience through a comprehensive testing strategy