Daryl Millar

Director eCommerce
JackThreads.com

Daryl Millar is a cutting edge eCommerce executive with over 14 year of retail experience. He has a record of success in growing sales, optimizing performance and implemented new eCommerce platforms. He has in-depth knowledge of eCommerce and OMNI channel retailing at all levels including online merchandising, buying, marketing, analytics, operations, financial and staffing and development.

Daryl has worked at a number of retailers throughout his career. He started his career in brick-and-mortar and transitioned into eCommerce, working for such companies as Fossil, JCPenney, Amazon, PetSmart, JackThreads as well as starting his own consulting company, DM Consulting.

Throughout his career, he has built multiple eCommerce businesses, implemented new technologies and has grown and mentored numerous teams throughout his career. He has a broad range of expertise, ranging from buying, online merchandising, marketing, analytics, supply chain and IT integrations.

Most recently, Daryl joined JackThreads as the Director of eCommerce: Visual Merchandising. In this role, he has full ownership and accountability for add-to-cart and conversion across all platforms; desktop, mobile and apps. Daryl is responsible for the customer experience and creating and optimizing performance at every customer touch point.

Check out the incredible speaker line-up to see who will be joining Daryl.

Download The Latest Agenda

Main Conference Day 2

Thursday, January 8th, 2015

08:20 Keynote: Breaking The Rules In Retail: Getting On The Fast Track For Growth And Innovation

Part of eTail’s mission is to showcase fresh and new companies that are not only high growth, but also innovative in their approaches. This panel presents transformative companies that have amazing stories to share, including how and why they’ve achieved success, a break down of their business models, and how they are competing despite operating in a commodity driven environment.

Topics span future trends and emerging business models to the latest technologies. Receive a “future forward” view of the retail during this engaging panel discussion.

What has enabled you to have the success that you’ve had to date?
What areas are you approaching differently as you grew – what were you able to approach differently and reinvent vs. looking at more traditional ways?
What shifts and changes in consumer behavior are you tapping into?
How are you thinking about technology? Are you engaging in more “cutting edge” technology (or are you playing more in the middle)?

16:30 Panel Discussion: Generating Optimal Customer Experiences That Drive Brand Engagement And ROI For Your Business

Customer experience and engagement are far reaching topics, and our panelist will narrow down how they’ve been able to engage and retain customers. Attend this interactive panel and understand how to exceed customer expectations when they are interacting with your brand, cross-channel, and drive a higher LTV.

•What are the main challenges you face in delivering a better customer experience and how are you overcoming them?

•What have you done that you’re most proud of?

•What are some of the barriers to success you’ve experienced when trying to deliver a better customer experience?

•What are some of the pitfalls that should be avoided in terms of customer experience optimization?

•How are you driving innovation in terms of your customer experience? How are you wowing your customers?