eTail East 2014 (past event)
August 11 - 15, 2014
Contact Us: 1.888.482.6012
Jeff Morris
Vice President Product Marketing
GoodData
Check out the incredible speaker line-up to see who will be joining Jeff.
Download The Latest AgendaPre-Conference Summits
Saturday, November 8th, 2014
11:05 Leveraging Social Analytics for Competitive Success
The rise of social media has led to huge potential for understanding and engaging with customers through multiple touch points. Facebook and Twitter combined reach over 1.5 billion users, not even taking into account LinkedIn, Google , YouTube, Pinterest, blogs and review sites that reach millions more. This creates a huge opportunity for companies to harness customer interactions and use them to better market and deliver products. Finding meaning in people’s comments to drive company success is a Business Intelligence challenge. In this session, Jeff Morris, GoodData's Vice President of Product Marketing, will outline the advantages of leveraging social data and the best practices for accessing and analyzing that data to gain a competitive edge.