Keith Duncan

VP In-Store & Mobile
RetailMeNot, Inc.

Keith Duncan joined RetailMeNot in 2012 and now serves as Vice President, In-Store & Mobile. He is responsible for introducing key partners to new cross channel marketing opportunities with a huge influence on mobile that will help Retailers connect digital touch points with In-Store foot traffic and sales. Keith is an accomplished sales and business development leader with 16 years of experience driving product development and strategy. Before joining RetailMeNot, Keith was the senior vice president for Epic Media Group, where he led the global sales team and played a critical role in new business development, network distribution, revenue generation and profitability. Prior to Epic, he held senior positions at Yahoo! and HotJobs.com. Keith has a bachelor of science in biology from the University of Delaware.

Check out the incredible speaker line-up to see who will be joining Keith.

Download The Latest Agenda

The Mobile & Tablet Summit

Sunday, February 8th, 2015

09:15 Panel Discussion: Mobility’s Impact On The In-store Experience: Taking Advantage Of Devices To Drive In-Store Sales

The interplay between the store environment and mobile technologies is paving the way to shape customer experiences in the future. This panel examines how to fully integrate digital and store experiences, using mobile as the ‘glue’ for those experiences. Capitalize on the unique capabilities of mobile devices, and learn how to increase revenues cross-channel.

How is mobile changing the customer conversation?
Are location services, touch-based interfaces, mobile and store integration becoming more mainstream?
How can mobile provide a more continuous customer service experience?
How are you leveraging mobile to have a continued discussion with customers?
To manage the lifecycle of customers using these devices?
How is the training of store associates different now due to mobility and merging in-store with mobile?
How has this had an impact on managing your workforce?
Are you investing in the back-end to support these types of experiences?