eTail East 2014 (past event)

August 11 - 15, 2014

Contact Us: 1.888.482.6012

Lareen Strong, VP Marketing at Franklin Covey
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Lareen Strong


VP Marketing
Franklin Covey

Check out the incredible speaker line-up to see who will be joining Lareen.

Download The Latest Agenda

Pre-Conference Summits

Saturday, November 8th, 2014


12:25 Establishing A Testing Roadmap To Increase The Effectiveness Of Your Email Campaigns

As the VP of Marketing, Lareen oversees global marketing channels for nine brands and various sub-brands at Franklin Covey. Intrinsic to their success is testing their email programs, with specific customer segments and to ensure they are receiving the best possible ROI. Lareen walks through where they’ve been, what they are currently testing and why, and how to create the most effective email program possible for your business.

  • Understanding changing customer behavior through testing
  • Developing a testing roadmap and structure to your testing program
  • Instituting a flow of your testing programs: solving specific business programs with your tests
  • Focusing on a specific customer segment
  • Generating internal review questions when beginning your testing programs
  • Locating the starting point for developing a holistic testing strategy for all email programs (seasonal emails, featured product emails, etc.)
  • Establishing the ideal timing and frequency for your email programs
  • Optimizing your remarketing programs
  • Abandoned cart, browser behavior, loyalty programs, event-based triggered programs
  • Gathering customer data to learn how existing and new customers are behaving on your website to develop appropriate testing vehicles
  • Sifting through this data to make effective decisions about your program