eTail East 2014 (past event)
August 11 - 15, 2014
Contact Us: 1.888.482.6012
Matz Lukmani
Associate Director Insights & Analytics
MediaCom WorldWide
Check out the incredible speaker line-up to see who will be joining Matz.
Download The Latest AgendaPre-Conference Summits
Saturday, November 8th, 2014
14:55 Panel Discussion: Analyzing Social Platforms To Reach Your Target Customers
Developing a scalable, cross-platform social strategy is a huge challenge for marketers today. How can you deliver the right content to the right customer at the right time, using the right platform? Our panelists talk through which platforms are most effective for their businesses and why, as well as how to execute a cross-platform campaign that resonates with your customer base.
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Assessing which social platforms would be most influential for your target consumers
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Delivering best-in-class content on each platform depending on your strategy for each
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Evaluating the usage of newer platforms to determine which would be the best fit for your brand
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Developing the business case and execution strategy for each platform
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Integrating your strategy into your overall marketing mix
Main Conference Day 2
Thursday, January 8th, 2015
16:30 Panel Discussion: Capturing, Leveraging And Actioning Customer Data Efficiently And Effectively
Our data experts convene to outline new ways to capture customer data. With some much data at your fingertips, it is crucial to be able to harness and utilize that data in the most efficient way possible. By the end of this panel discussion, you’ll develop a holistic view of your data sets and disseminate that information back out to your rest of your organization.
•Using first, second and third party data sets for targeting customers
•Combining these data sets to obtain a holistic view of your customer
•Going beyond A/B and multivariate testing
•Using an integrating tool for targeting after your data sets have been integrated
•Consolidating all of your data providers onto one platform to obtain this holistic view
17:00 The Math Of Text! An Approach To Romancing Customer Sentiments
All online retailers gather valuable information from their customers in the form of Product Reviews online. This information is collected using review forms on the website and through post purchase survey emails which are sent to customers. We can leverage this data to improve the product selection process and improve the overall merchandise quality. However the majority of the data is in an unstructured text format, which is fundamentally different from quantitative score data. Retailers need to perform advanced text mining to derive these sentimental insights. The following case study explains a live example which allows online retailers to harvest this qualitative information.