Scott Perry

Director of Ecommerce / Omnichannel
Jerome's Furniture

My Name is Scott Perry, I have a serious passion for Ecommerce and business in general. Being a business owner for most of my adult life, I am driven by success. My motto is "efficiency equals profitability". My businesses have sold hundreds of millions over the years.

19 Years and running....I have been involved in Internet / e-commerce since the infancy of the Internet. My business has been mostly centered around furniture, but I have also been a part of other Internet based businesses and industries. I have great experience managing multiple brands and websites.

My latest adventure is with Industry leader Jerome's Furniture, one of the fastest growing furniture companies in the United States. In my role as Director of Ecommerce and digital, I will be applying my experience to create a great Omnichannel experience for our customers, in addition to directing the overall strategic vision for Jerome’s in regards to leveraging what the Internet has to offer the overall business.

Check out the incredible speaker line-up to see who will be joining Scott.

Download The Latest Agenda

Main Conference Day 2

Thursday, January 8th, 2015

16:30 Panel Discussion: Generating Optimal Customer Experiences That Drive Brand Engagement And ROI For Your Business

Customer experience and engagement are far reaching topics, and our panelist will narrow down how they’ve been able to engage and retain customers. Attend this interactive panel and understand how to exceed customer expectations when they are interacting with your brand, cross-channel, and drive a higher LTV.

•What are the main challenges you face in delivering a better customer experience and how are you overcoming them?

•What have you done that you’re most proud of?

•What are some of the barriers to success you’ve experienced when trying to deliver a better customer experience?

•What are some of the pitfalls that should be avoided in terms of customer experience optimization?

•How are you driving innovation in terms of your customer experience? How are you wowing your customers?