eTail East 2014 (past event)
August 11 - 15, 2014
Contact Us: 1.888.482.6012
T.J Gentle
President & CEO
Smartfurniture.com
Main Conference Day 2
Thursday, January 8th, 2015
17:00 Big Data Can Equal Big Headache
Big Data can equal Big Headache, it’s a buzzword that can make even the savviest heads spin. But when viewed through your specialty, that of an online retailer--your perspective and expertise can provide a unique understanding and manipulation that WILL equal unprecedented returns. Providing from-the-trenches experience, T.J. Gentle of Smart Furniture has integrated true retailer knowhow with various customer data points which has led to both double digit customer conversion and massive average order value increases. During this engaging and in-depth session, Smart Furniture President and CEO T.J. Gentle will share his game changing techniques for utilizing the plethora of customer data available, engaging and CONVERTING digital customers in the next phase of retail.
•Gain a deeper understanding on how Big Data can be better understood in order to positively affect consumer engagements and conversions
•Learn key insights to segmenting customer data for valuable interactions and touch points
•Take away a tactical action plan for intercepting and managing customer data and putting it to work for greater ROI